DNA dilemma for 23andMe customers

DNA dilemma for 23andMe customers

If you did a DNA test with 23andMe, you've undoubtedly read about their recent financial troubles. No one knows for certain what will happen to the DNA data of its 15 million customers if the firm shuts down.

Over the weekend, the California attorney general recommended CA residents consider deleting genetic data from 23andMe and shared these steps:

1. Log into your 23andMe account on their website. 

2. Go to the “Settings” section of your profile.

3. Scroll to a section labeled “23andMe Data” at the bottom of the page. 

4. Click “View” next to “23andMe Data”

5. Download your data: If you want a copy of your genetic data for personal storage, choose the option to download it to your device before proceeding.

6. Scroll to the “Delete Data” section. 

7. Click “Permanently Delete Data.” 

8. Confirm your request: You’ll receive an email from 23andMe; follow the link in the email to confirm your deletion request.

The attorney general’s office said customers who requested their saliva sample and DNA be stored by 23andMe can change that preference from their account settings page.